About us

Refunds and Cancellations

1. Order Cancellations: a. Users may cancel their order before it has been processed for delivery. b. The store reserves the right to refuse order cancellations if the order is already in the process of being fulfilled.

2. Refund Policy: a. Refund eligibility is subject to the store's discretion. b. Refunds may be issued in the following circumstances: i. Defective or damaged products received. ii. Incorrect products delivered. iii. Products past their expiration date upon delivery. c. Users must notify the store of any issues with their order within a reasonable time frame.

3. Refund Process: a. Users seeking a refund must contact the store's customer support with relevant details. b. Refunds, if approved, will be processed using the original payment method or as store credits within 5-7 working days.

4. Non-Refundable Items: a. Certain items may be non-refundable, such as perishable goods, personalized items, or items marked as non-returnable.

5. Return of Goods: a. Users may be required to return the goods in question for a refund, and the store will provide instructions for the return process. b. Users are responsible for the cost of returning items unless the return is due to an error on the part of the store.

6. Cancellation by the Store: a. The store reserves the right to cancel orders for reasons, including but not limited to, unavailability of products, pricing errors, or suspicion of fraudulent activity. b. In such cases, the store will notify users and issue a refund for the cancelled order.

7. Modification of Orders: a. Users may request modifications to their order before it is processed, subject to approval by the store.

8. Changes to Refund and Cancellation Policy: a. The store reserves the right to modify its Refund and Cancellation Policy at any time. Changes will be effective immediately upon posting on the website.

Terms and Conditions

1. Acceptance of Terms

By accessing or using Value Mart, you agree to comply with and be bound by the following Terms and Conditions.

2. Definitions

• "Store" refers to Value Mart.
• "User" refers to anyone who accesses or uses the store.
• "Products" refers to goods available for purchase on the store.

3. Account Registration

• Users may need to create an account to access certain features of the store.
• Users are responsible for maintaining the confidentiality of their account information.

4. Ordering and Payment

• Users may place orders for products through the store.
• The store reserves the right to refuse or cancel orders.
• Payment information must be accurate, and users are responsible for any charges incurred.

5. Pricing and Availability

• Product prices are subject to change without notice.
• The store does not guarantee the availability of any product.

6. Delivery

• The store will make reasonable efforts to deliver products in a timely manner.
• Delivery time with 5-7 working days.
• Delivery times are estimates and not guaranteed.

7. Returns and Refunds

• Users may be eligible for returns and refunds in accordance with the store's Return Policy.
• If accepted refund will get Credited within 5-7 working days

8. Privacy Policy

• The store's Privacy Policy outlines how user information is collected, used, and protected.

9. Intellectual Property

• All content on the store is the property of [Your Online Grocery Store] and may not be used without permission.

10. Limitation of Liability

• The store is not liable for any indirect, incidental, special, or consequential damages.

11. Governing Law

• These Terms and Conditions are governed by the laws of [Your Jurisdiction].

12. Changes to Terms and Conditions

• The store reserves the right to modify these Terms and Conditions at any time.

13. Contact Information

• Users can contact the store at [Your Contact Information] for questions or concerns.

14. Entire Agreement

• These Terms and Conditions constitute the entire agreement between the user and the store.

By using Value Mart, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Learn more

About Us

Value Mart - Your Neighborhood Grocery Haven!

At Value Mart, we pride ourselves on being more than just a store; we're your friendly neighborhood grocer, dedicated to making your shopping experience convenient, delightful, and budget-friendly.

Aisle of Choice:

Our shelves are stocked with a wide range of products to meet all your grocery needs. Whether you're planning a gourmet dinner, a quick weeknight meal, or simply restocking your pantry, we have a diverse selection of products, from international spices to household essentials.

Personalized Service:

Our dedicated and knowledgeable staff are here to assist you with any questions or special requests. We're always happy to help you.

Find out more